Popular Articles

  1. Broadcast - view the broadcast report

    You can measure the performance of specific emails broadcasts to identify which emails are performing well and which may need to be optimized, using open rates , clicks, opt-out s and more.  View broadcast details Go to Comms > Email...
  2. WePay - FAQs

    WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. WePay Overview Fast setup and easy to use : Getting paid shouldn’t b...
  3. Sent Email Tracker

    The sent email tracker report uses the email batch results to show the result of each contact record that was a part of a broadcast. This is the main report used when you go to Broadcasts and view the broadcast details. To learn more, click here .&...
  4. Add a contact to an automation from the contact record

    Add a contact to an advanced automation Navigate to a contact record and click More Click Add to automation Select an automation Click Add Add multiple contacts to an advanced automation Navigate to a contact list Select...
  5. QuickBooks Online Contact Import

    This integration has been retired for all new customers. Existing customers are encouraged to check their data since there could be some inconsistencies. We will be updating with a new integration as soon as possible. Integrating your business to...
  6. Keap Mobile: Managing contacts

    Our mobile app lets users add or access customer info, tasks, and notes on-the-go, keeping you prepared and ensuring you make a winning impression with customers. Mobile reminders and alerts prevent you from missing important to-do's.   ...
  7. Voicemail: Setting Up and Troubleshooting Keap Business Line voicemail

    How to customize your Keap Business Line voicemail greeting and troubleshooting tips for business calls going to voicemail without ringing.
  8. Unsubscribe tracker

    The Unsubscribe report shows you the contacts that have globally unsubscribed and what feedback they have submitted.  Where to start Click Reports from the left navigation Click Unsubscribe tracker Click New Search ...
  9. Notification center

    The " Notification center " will notify you of the status of an action that was triggered by you. The first notification display will be the status of your contact import. Contact import notifications will tell you when: Your import ...
  10. Legacy Email Builder - HTML Block

    You are able to add snippets of HTML code into your email using the HTML block. This guide is going to review the type of code the HTML block accepts.  There are a few different versions of HTML. The common version these days is HTML5, which i...