Automate when a link is clicked

This article applies to:

The links you add to sequence emails can be selected as goal methods. They are used to engage the reader, gauge their interest level, and can be used to transition them from one sequence to another. All of the email links track activity automatically. The ones you select as goal methods should be associated with specific calls to action so that it is no surprise to the contact when they move to the next stage of your marketing process.

If sequence emails include links for more than one call to action, and each call to action transitions the contact to a different sequence, then you will create a goal for each call to action. The contact will go into the next sequence based on their first response.

Important! Before you configure a link goal, you must customize the sequence emails that are designed to achieve the goal and add links to them.

  1. Drag a goal onto the canvas
  2. Name your "Email Link Clicked" goal

  3. Click the "Email Link Clicked" goal followed by "View and edit"  to set it up

  4. On the left, you will see a list of the individual emails in the sequences that connect to this goal. Click on the email title to view the message and select the links that satisfy the goal.

  5. Click on the email link(s) that satisfy the goal. You may have multiple links that satisfy the goal.

Be Careful! A click on the links you select stops all sequences that occur before and are connected to this goal. You will most likely have several links in each email, but you might not want all of them will satisfy the goal.

  1. Be sure to publish your updates