Keap Business Line gives you a second phone number, just for your business. Letting you keep your work and personal texts and calls separate.
Call or text your contacts using your Keap Business Line. With message and call history displayed in-line in your Keap app, you can quickly and accurately follow up with your clients from anywhere. Keap Business Line is currently available in the United States and Canada. Keap Business Line can only make and receive calls or messages from U.S. or Canadian numbers.
How to set up your Keap phone number
- Tap the phone icon to open the Communication page
- Tap the Choose a number button
Or if you already have a phone number you want to use with Keap, tap Port a number to Keap. Learn more about phone porting here.
Enter a U.S. or Canadian area code
Select a number from the list or tap Load more to see more available numbers for the area code you entered
Or create a unique vanity number by tapping Try it out.
To create a vanity number, search for a short word and Keap will see if any numbers are available. If no numbers are available, we'll check different area codes for a match.
Once you've found your new number, tap Done
Confirm your choice
- Verify your number by entering your current phone number into the field and tapping Send code
- Enter the code and tap Let's go to finish setting up your new Keap Business Line
What is the purpose of the phone number verification?
The phone verification will enable inbound and outbound phone calls to connect with your new phone number.
Who can I call or text with Keap Business Line?
You can call or text any U.S. or Canadian phone number with your Keap Business Line.
I am testing my business line and the call is going straight to voicemail. Why doesn't it work on my phone?
If you attempt to call your Keap Business Line from the same device that is receiving the forwarded Keap phone calls, your call will go straight to voicemail. Be sure to test your new business line with a different device.
Can I have more than one Keap Business Line?
At this time, you may only register for one Keap Business Line per Keap app. However, you can set up to five phone numbers to receive incoming calls from your Keap Business Line through call forwarding. Only one user, the person whose phone number was used for verification, will be able to make outbound calls.
If I have a Canadian Keap Business Line can I make calls to the US and can US numbers call my Canadian number?
Yes! Keap Business Line users can call US and Canadian numbers.
If I'm in Canada can I get a US number? Can I get a Canadian number from within the US?
Yes, just enter the area code you'd like to use for your number.
Can I port my Keap Business Line out of Keap's system?
Yes, you are able to port your Keap Business Line number out of Keap. Please contact us to complete this request.
If you are porting your phone number because you are cancelling your account, be aware that Keap retains phone numbers for up to two weeks after you cancel. Ensure you discuss porting your phone number with your Customer Success Manager when you cancel or with our Support team to avoid losing access to your number.