My profile & password


This article applies to:

Personalize your profile, including your email signature and login credentials by opening the menu in the lower left corner of your app and clicking on your account details.

Upload a profile photo

Upload an image of yourself to display in your Keap app and to personalize your email signature.

  1. Click on Edit my Profile


  2. Click Upload image
  3. Select an image from your device


Your email signature

  1. Click on Email Settings
  2. Click Edit
  3. Make your changes
  4. Click the Save email signature button


Change your username and password

  1. To Update your Username: Goto Settings>My Profile > Scroll down to Login Id
  2. Click on "Edit my Login ID" - from here you can update/change your username. Please note that the change can take upwards of 30 minutes to update through our system.
  3. To Update your Password: Click Edit My Profile


  4. Enter your new and current passwords, then click the Change password button