Change or delete your Keap Business Line Number

Tags: Keap-Mobile

This article applies to:

In rare situations, you may want to change or delete your Keap Business Line phone number. 

  • You can only change your Keap Business Line once
  • Only account admins can change the Keap Business Line
  • You will lose all your old messages, call history, and voicemail when you change your Keap Business Line

To change your Keap Business Line phone number to a new number:

  1. Navigate to the app's Settings by tapping the gear icon
  2. Select the My Business Line option
  3. Select Business Line Number
  4. Select Change Number
  5. Confirm you want to change your number by selecting Find A New Number
  6. Follow the prompts to set up a new Keap Business Line

To delete your Keap Business Line phone number, please contact our Customer Support team by phone or live chat for assistance. Information on how to contact our Customer Support team can be found here: https://help.keap.com/help/contact-support