Email engagement report

The email status search report will display a list of contacts based on their email status (i.e. bounce , opt-in , opt-out , etc.).

Each email address stored in Keap is assigned a status. These status are generally assigned automatically, but can also be managed manually with some limitations. You cannot double-opt in a person or single-opt in someone who has previously opted out (unsubscribed) of your email marketing. For more information, click here

This search is used to clean up your database or to follow up with contacts who have bad email addresses in your system. Search by multiple criteria, including email status, last sent date, tags , and more.

Pro-tip! Before you search setup your columns. This will ensure that you have the results your looking for.

Go to Reports from the left menu
Click Email engagement tracker
Click New Search

Search Criteria - search tab

Email Status
Last date sent or engaged Choose among several options based on dates, intervals, or days in the past.

Note: Even though this is searching for engaged contacts, the status can still display Unengaged Marketable if they have reached the 4 month point and haven't engaged. These would be great contacts to send a follow up email. Here is a pre-made automation that can help you do that