Keap Mobile iOS: Contact reschedule or cancel appointments


This article applies to:


Reschedule appointment

  • Navigate to a contact record and tap the appointments card


  • Tap  "Reschedule"


  • A pre-filled email will be created requesting the contact to reschedule their appointment


  • Click the calendar in the bottom left to select a different booking link




  • Send the email

Note: Appointments will not automatically be rescheduled. The contact will still need to book a different time from the link sent within the reschedule email. Once that's done the original appointment will be updated with the new time.

 

To cancel appointment

  • In the appointment details tap on the more button (...)


  • Tap on cancel appointment


  • Tap on confirm



Note: the appointment will automatically cancel and send a cancellation confirmation to the user and to the contact that booked the original appointment.

 

FAQ

Can I see all my appointments in one place in the Keap mobile app? 

At the current time, no. We do not have a place to see all your appointments. You only see the appointments when you go to a contact record that has a booked appointment or a past appointment.