Contacts that are added through plugins/integrations can be added as “Non-Marketable”. This is usually because a setting on the plugin/integration side wasn’t configured correctly. If this happens to you, you can use the bulk opt in feature to make them marketable to receive emails. Note: Only email with the Non-Marketable status can use the bulk opt-in feature
- Go to Reports
- Click Email Engagement Tracker
- Optional: Click New Search if it is present
- Select Non-Marketable
- Click Search
- Check the top check box to select all the results
- Click Actions
- Search and select Update Opt-In/Out Status
- Select the Email fields you want to update and select Opt-In
- Click Process Action
