Email Reports

Articles

Sent Email Tracker
The sent email tracker report uses the email batch results to show the result of each contact record that was a part of a broadcast. This is the main report used when you go to Broadcasts and view the broadcast details. To learn more, click here .&...
Unsubscribe tracker
The Unsubscribe report shows you the contacts that have globally unsubscribed and what feedback they have submitted.  Where to start Click " Reports " from the left navigation Click " Unsubscribe reports " ...
Email statuses explained
Each email address stored in Keap is assigned a status.  These status are generally assigned automatically, but can also be managed manually with some limitations. You cannot double-opt in a person or single-opt in someone who has previously op...
Email bounces explained
Most emails bounce because of a permanent issue with the receiving email account, a temporary issue with the receiving email account, or because the email is blocked by the receiving server.  When an email bounces, the recipient's server s...
Email engagement report - how to setup search
The email status search report will display a list of contacts based on their email status (i.e. bounce , opt-in , opt-out , etc.).  Each email address stored in Keap is assigned a status.  These status are generally assigned automaticall...
Email engagement report - manage status, tag open, and view reported spam
The email status search report will display a list of contacts based on their email status (i.e. bounce , opt-in , opt-out , etc.).  Here are the most used search criteria and an example of the results.  Manage Status Manage the Opt St...
Bulk Opt-in Contacts
Contacts that are added through plugins/integrations can be added as “Non-Marketable”. This is usually because a setting on the plugin/integration side wasn’t configured correctly. If this happens to you, you can use the bulk opt ...