Articles
Sent Email Tracker
The sent email tracker report uses the email batch results to show the result of each contact record that was a part of a broadcast. This is the main report used when you go to Broadcasts and view the broadcast details. To learn more, click here . ...
Unsubscribe tracker
The Unsubscribe report shows you the contacts that have globally unsubscribed and what feedback they have submitted. Where to start Click Reports from the left navigation Click Unsubscribe tracker Click New Search Searc...
Email statuses explained
In Keap, each email address stored in the system is assigned a status that helps manage communication preferences and compliance with email marketing regulations. Keap typically assigns statuses automatically based on the actions of the email reci...
Email bounces explained
Most emails bounce because of a permanent issue with the receiving email account, a temporary issue with the receiving email account, or because the email is blocked by the receiving server. When an email bounces, the recipient's server sends a me...
Email engagement report - how to setup search
The email status search report will display a list of contacts based on their email status (i.e. bounce , opt-in , opt-out , etc.). Each email address stored in Keap is assigned a status. These status are generally assigned automatically, but can...
Email engagement report - manage status, tag open, and view reported spam
The email status search report will display a list of contacts based on their email status (i.e. bounce, opt-in, opt-out, etc.). Here are the most used search criteria and an example of the results. Manage the marketability status of contacts M...
Bulk Opt-in Contacts
Contacts that are added through plugins/integrations can be added as “Non-Marketable”. This is usually because a setting on the plugin/integration side wasn’t configured correctly. If this happens to you, you can use the bulk opt in feature to mak...