Change your edition, contact limit, or user licenses

As your business grows, you may want to upgrade your account to a newer edition, add user (employee) licenses, increase your contact limit, or add services for plug-ins and additional products. You can always contact us for assistance. 

Upgrade to Keap Max

1. To upgrade your Keap edition, click the change button and select the edition you would like to upgrade to.
   
   
2. Then, click the update button.
   
3. Now, click the Update Subscription button. Note that there is a prorated charge for upgrading.
   
4. Your subscription details will now reflect your changes
   

Adding Contacts and Users

1. Click your profile icon and select Settings
   
2. Click My Account 
   
3. Click the Edit Subscription button
   
4. Click the Add contacts and users button
   
5. Choose which items you would like to add
   
6. Click the Add button
   
7. If you chose to add additional contacts, enter the number of contacts you would like to add
   
8. After adding 2500 contacts and 3 new users, you'll see the additional cost to the right of the item
   
9. Now, click the Update Subscription button
   
10. Your subscription details will now reflect your changes
    

Decrease your contact or user limit

You can reduce the quantity of additional contacts or users you have purchased for your application. In order to completely remove all additional contacts or users, please contact Keap.

1. Click your profile icon and select Settings
   
2. Click My Account 
   
3. Click the Edit Subscription button
   
4. Edit the number of Contacts or Users
   
5. Click Update
   
6. Click Update Subscription