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Cancel my Keap Application
#hg-comment-form { display: none; } We are sorry to hear that you are considering cancelling your services. To protect you and your data, we require confirmation from a verified admin/owner of the account before making account changes. ...
How do I locate my application id?
If you need to contact customer support, they will ask for your "application id" or "app id" or "app name" in order to help verify your account and to access your application to assist. You will find your app id by cli...
Lead Forms
Easily capture leads with a contact form. Create your form in just a couple of minutes, then share it wherever you wish you capture contact information, such as your website, Facebook page, or Instagram account. Leads who provide their email when fi...
Lead scoring
Lead scoring overview Automatic lead scoring is an objective way of assessing a prospect's level of interest based on their engagement level. Lead scoring allows sales reps to focus on their hottest leads, and prioritize their daily call list...
Merchant Accounts
Rather than processing payments directly, Keap has built integrations with some of the world's leading merchant accounts to enable you to accept payments with PayPal, Chase WePay, Stripe, or Authorize.Net.  You can use an existing account ...
PayPal Merchant Account
Enable PayPal PayPal is available as a method of payment in all Keap Grow and Pro accounts. To enable PayPal Go to the Settings  option in the drop-down at the top right of the page Click on the Products, payments and invo...
QuickBooks Online (QBO) Integration: Contact, Product & Invoice Sync
Pro-Tips! Contacts and Products will be imported from QBO into Keap. Note: Only new invoices moving forward will be added from QBO to Keap, the sync is not retroactive. Products and contacts are only synced from Keap to QBO when invoices are...
Smart Forms - Create and use a Smart Form
No two businesses are alike. With a custom internal Smart Forms, you can add fields that are specific to your business process, allowing you to capture all the essential details when adding a new contact. Design your form with the right fields for a...
Stripe Merchant Account
Set Up Stripe Navigate to the Settings  option in the drop-down at the top right of the page Click on the Products, payments and invoicing section. Click the Connect  button on the Stripe card. Login with your Stripe creden...
Zapier integration
Connect Keap to hundreds of other apps with Zapier. Zapier lets you connect Keap to 2,000+ other web services. Automated connections called Zaps, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between app...
Strong Customer Authentication FAQ
Strong Customer Authentication is a rule that went into effect on September 14, 2019 as a part of the PSD2 regulation in Europe. It requires changes to how European customers authenticate online payments, requiring a different user experience throug...