Articles
Broadcast - create a broadcast (New Email Builder)
The new email builder will be available by default when setting up a new broadcast email. It is also available when adding an email to a sequence in Advanced Automation. Note that in both cases, you will be able to access the previous Email Bu...
Broadcast - create a broadcast (Legacy Email Builder)
A broadcast message is a single message that is sent to an entire list of people at the same time. A broadcast is generally the best option when you need to send the same message to everyone at the same time (e.g., a monthly email new...
Broadcast - managing drafts
Follow the steps below to manage your sent, scheduled, and drafted broadcast emails. Pro-Tips! Currently, there is no way to bulk delete broadcast drafts. This will be addressed in a future update A sent email cannot be deleted as the data is...
Broadcast - view the broadcast report
You can measure the performance of specific emails broadcasts to identify which emails are performing well and which may need to be optimized, using open rates , clicks, opt-out s and more. View broadcast details Go to Comms > Email...
Text message broadcasts
Use Keap's text message broadcasts to send critical communication through text messages via a toll-free 1-800 number. Text messages have an open rate of 94%, much higher than email's ~21% open rate. This feature will initially only be availa...