-
Last Updated: 11/19/2025
in Automations Easy AutomationsAutomating your repetitive tasks just got as simple as “when” and “then”. For example, when someone fills out your public form, then Keap can send them a welcome email. Or assign you a task. Or both. Or… Well, let’s just say there’s a lot more.
-
Last Updated: 03/13/2026
in Comms Broadcasts Deliverability
"Email Whitelisting" is used to describe the act of allowing an email to reach your inbox. This is helpful if you want to make sure a certain business' email doesn't go to your spam folder. Whitelisting is typically accomplished by adding the send...
-
Last Updated: 11/04/2025
in Reports Email Reports
The email status search report will display a list of contacts based on their email status (i.e. bounce, opt-in, opt-out, etc.). Here are the most used search criteria and an example of the results. Note that when viewing search results on most...
-
Last Updated: 10/28/2025
in Contacts
Use Tags to organize and group your contact records. With Tags you can filter your contacts, create customized segmentation and lists, and track the metrics of your custom segments over time. There is no limit to the amount of tags you ...
-
Last Updated: 06/15/2022
in Contacts After you export data from your current system(s), you should take time to clean it up before importing it into Keap. Data must be in a .CSV format; it’s the only acceptable file type. Here are a few recommendations that will help your import go mor...
-
Last Updated: 03/13/2026
in Comms Broadcasts Deliverability
What Is Email Engagement? Email engagement refers to how actively your contacts interact with your emails. It measures actions like opens , clicks , and some form submissions — and how recently those actions occurred. We measure engagemen...
-
Last Updated: 10/28/2025
in Contacts
It is important to be aware of your contact's email marketability status. Sending to unengaged contacts can negatively impact the delivery of email to engaged contacts who want to receive your email. Keap includes tools to help you re-engage t...
-
Last Updated: 11/04/2025
in Settings WordPress
Important Note! You can only connect your Keap account to one WordPress website. Connecting it to multiple sites will result in new contact records not being created! The plug-in also does support multi-site installations of WordPress as this is...
-
Last Updated: 11/11/2025
in Comms Broadcasts Email broadcast
Note! Email marketing is permission-based. Make sure you have permission before you send a broadcast. Review the Keap Acceptable Use Policy .
Create a broadcast
Navigate to Comms > Email Broadcasts
Click Create emai...
-
Last Updated: 11/04/2025
in Home Getting Started
Keap Academy To assist onboarding with Keap, please sign up for the free, on-demand beginner courses at Keap Academy ! Intro Video
...