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Last Updated: 11/04/2025
in Keap Mobile
Our mobile app for Keap lets users add or access customer info, tasks, and notes on-the-go, keeping you prepared and ensuring you make a winning impression with customers. Mobile reminders and alerts prevent you from missing important to-do's. D...
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Last Updated: 10/28/2025
in Contacts
It is important to be aware of your contact's email marketability status. Sending to unengaged contacts can negatively impact the delivery of email to engaged contacts who want to receive your email. Keap includes tools to help you re-engage t...
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Last Updated: 11/04/2025
in Reports Email Reports
Most emails bounce because of a permanent issue with the receiving email account, a temporary issue with the receiving email account, or because the email is blocked by the receiving server. When an email bounces, the recipient's server sends a ...
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Last Updated: 11/04/2025
in Comms Broadcasts Email broadcast
Note! Email marketing is permission-based. Make sure you have permission before you send a broadcast. Review the Keap Acceptable Use Policy .
Create a broadcast
Navigate to Comms > Email Broadcasts
Click Create emai...
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Last Updated: 11/04/2025
in My Day Appointments
With Keap Appointments, you can manage your schedule by viewing, rescheduling, or canceling appointments with ease. Quickly send your booking link to contacts via email or text, or use share the link online or in an automation. Note : To...
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Last Updated: 08/30/2023
in Comms Text Marketing Use Keap's Text message broadcasts and automations to send critical communication through text messages via a toll-free 1-800 number. Text messages have an open rate of 94%, much higher than email's ~21% open rate. This feature will initially only b...
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Last Updated: 11/04/2025
in Sales Checkout Forms
Checkout Forms are a unique feature in Keap Max and Pro which allows you to take payment from your customers without an invoice. Build your form, share it with your customers, then kick back and let the money roll in! Create a Checkout Form N...
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Last Updated: 11/04/2025
in Home Getting Started Features
Max
Ultimate
Max Classic
SOFTWARE
CRM ✓ ✓ ✓ Contact Management
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Contact Segmentation (tags)
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Saved searches/filters/contact lists
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Last Updated: 11/04/2025
in Settings
Our Billing Policy can be found here View your transactions, print statements, update your credit card, billing address, or make a payment on your account. View my subscription details Click your profile icon and select Settings C...
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Last Updated: 11/04/2025
in Marketing New Landing Pages
Create a landing page that allows you to capture new leads on a custom-designed page hosted by Keap. Currently in Keap Pro, you can only have one sub-page (thank you page) per landing page. Max, Ultimate, and Classic editions can support multipl...