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A contact that is entered into an a advanced automation can go through different statuses while moving through Sequences or triggering Goals. These statuses are "Active," "Queued" and "Done." Pro-tip! Click any animated gif or image to view la...
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Last Updated: 09/04/2025
in Comms Broadcasts Deliverability
Your contacts engage with your business in many ways—calls, texts, website visits, purchases, and more. Email is just one channel, and not everyone prefers it. That’s okay! The goal is to send marketing emails only to people who find them valuab...
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Set Up Stripe Navigate to the Settings option in the drop-down at the top right of the page Click on the Products, payments and invoicing section. Click the Connect button on the Stripe card. Login with your Stripe credentials or c...
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Liquid is a template language created by Shopify and written in Ruby. It is now available as an open source project on GitHub, and used by many different software projects and companies. Liquid is the backbone of all Shopify themes, and is used to load dynamic content to the pages of online stores. (Source: https://help.shopify.com/en/themes/liquid)
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By default, all pages hosted by Keap have a URL that ends with infusionsoft.net . For example, https://29jfwi.landingpages.net/your-page-name , which are automatically secure by SSL. If you would like contacts to reach your landing pages through ...
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When you create an automation, some of your business goals may have more than one possible outcome, and each outcome may take the contact down a different path. When this happens, Keap needs to evaluate the information available and use it to choose...
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Last Updated: 11/04/2025
in Settings
You can create custom fields for your contact and company records. Keap Lite and Pro customers can create up to 100 custom fields for contact records, while Keap Max customers can create 150 contact custom fields. All customers can also creat...
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Last Updated: 10/28/2025
in Contacts
Research has shown that emails with personalized content in the subject line or in the email body have higher open and engagement rates. Many small business owners have seen personalized emails, and would love to have this in their business, but ...
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Last Updated: 10/28/2025
in Contacts
Send customized emails directly from a contact record. Add attachments, sign off with your personalized signature, and use the rich text editor to format the email. You can send emails from any email address associated with one of your Keap users....
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Tags are searchable labels that are used to segment contacts. They can be updated automatically as part of an automation sequence or be manually updated by a Keap user. Tags can be applied to individual contact records or through a batch action on...