Popular Articles

  1. Appointments - Appointment Reminders

    Improve appointment attendance with email reminders With the Easy Automation titled Appointment Reminders , Keap can automatically email reminders to your contacts that have scheduled appointments with you using Keap Appointments.  The first ...
  2. Campaign Sequence Recipients

    You are currently only able to see results from the last 30 days This report shows contacts that have received an item within a sequence. This report includes all existing contacts who have received the selected step (e-mail, voice broadcast, etc...
  3. WePay - why was my withdrawal cancelled or charged back?

    WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. If you've received an email or notification that a withdrawal was cancelled...
  4. Legacy Landing Pages - Supported custom fields

    List of Custom fields that can be used in a landing pages form: Currency Date Date/Time Drop-down Email List Box Name Phone Number Radio Text Text Area Website Yes/No List of Custom fields that cannot be used in a landing pag...
  5. Goals - Tag Applied

    Tags are searchable labels that are used to segment contacts. They can be updated automatically as part of a sequence or be manually updated by an application user. Tags can be applied to individual contact records or through a batch action on a lis...
  6. WePay - issuing a refund within merchant center

    WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. Most refunds are able to be processed via the contact's order record in yo...
  7. Web Form Engagement Tracker Report

    The web form activity summary shows detailed activity information about your online web forms. It tells you how many submissions came through a specific web form within a date range. Click the New Search button and you can filter by web form name...
  8. Campaign Goal Tracker

    This shows contacts who have completed an automation goal. This report includes all existing contacts who have achieved the selected goal(s). It does not include deleted contacts, which may cause a variance between the total number of records displa...
  9. Sign in to Keap

    Pro tip!  As you work in Keap, close tabs as you finish with them to avoid being timed out of your application. Create your Keap ID If  you have been invited to a Keap account, you will receive an  email with a link to the Kea...
  10. Company records

    Organize your relationships and keep important details about your companies front and center on the new Company record. You can use our default fields (phone, email, etc.) or add up to 100 of your own custom company fields for information that&rsquo...