Improve appointment attendance with email reminders
Keap will automatically send an email reminder to your contacts that have set appointments with you in Keap Appointments. One reminder goes out 24 hours before the appointment, and another goes out 1 hour before.
How appointment reminders work
Appointment gets created. For more information, click here
Appointment reminder is emailed to the contact 24-hours before the Appointment's scheduled time
Appointment reminder is emailed to the contact 1-hours before the Appointment's scheduled time
Customers can easily add an upcoming appointment (via an ics file) to their native calendar resulting in increased successful meetings.
Appointments .ics files
After an appointment is booked a confirmation with .ics file gets emailed to Contact as attachment
Contact taps ics file attachment
Contact installs ics file to local calendar
How many email reminders will the Contact receive?
Two. One email reminder will go out 24-hours before the appointment and another will go out 1-hour before the appointment
How many email reminders will the Contact receive if their appointment was created with only 20 hours until the appointment?
One. If the appointment is created with fewer than 24 hours until the scheduled appointment time, then the Contact will only receive the 1-hour appointment reminder.
Will ics files be compatible with Outlook?
Yes, ics files are widely recognized as a standard calendar file. Outlook365, Outlook, Gmail, etc...