Popular Articles

  1. Invoices - Payment History

    Display completed payments or processed refunds on an invoice so your clients can see their payment history. Add a Payment Navigate to an invoice from the Sales > Invoice section Or from within the contact record activity history Cl...
  2. WePay - Log in to merchant center

    WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. If you utilize WePay to process payments in Keap, you will have access to the W...
  3. Broadcast - managing drafts

    Follow the steps below to manage your sent, scheduled, and drafted broadcast emails. Pro-Tips! Currently, there is no way to bulk delete broadcast drafts. This will be addressed in a future update A sent email cannot be deleted as the data is...
  4. Email IP Range

    The IP Address is subject to change. You should always look up our SPF record, which will be included our current IP Addresses. To search our SPF record use MXToolBox and search infusionmail.com. Protip: Click any image to view larger ...
  5. Pipeline: Multiple Pipelines

    Create a new pipeline Start by going to My Day > Pipelines   Click the ellipses and choose Manage pipelines Click Add new pipeline Decide if you want to use a template or create a custom pipeline and click Get started...
  6. Receive calls with your Keap Business Line and forward them to your team

    Set which phones (up to 5) should ring when you get a call to your Keap Business Line. Allow your team to answer your business phone so you never miss a lead.
  7. Automate something when the API is called

    API Goals in advanced automations are ways to connect your app integrations to your sequences. Configure your API goal, then connect the goal to a sequence. For an example, check out how to create custom API goals when using the BigCommerce integrat...
  8. How to Avoid Content Filters

    You’ve crafted the perfect email for your next email marketing automation. Complete with an attention grabbing subject line, compelling copy, and irresistable call-to-action. You’re positive click rates will be through the roof! Unfortun...
  9. Currency Settings

    Use the billing currency setting to select the currency format and symbol that your customers see. When your customer makes a payment, the currency format and symbol will match the currency they are being charged in. Click on your user avatar a...
  10. Legacy Email Builder - check your email for spam

    The advanced email builder has built-in functionality to help you avoid triggering spam filters. Certain keywords can trigger these filters, which send your email straight to your contact’s junk folder, where it sits unread. You can check your...