Popular Articles

  1. Merchant Accounts

    For those not using Keap Pay, Keap has built integrations with some of the world's leading merchant accounts to enable you to accept payments with Stripe, PayPal, eWay, or Authorize.Net (with a connected merchant account).  You can use an existin...
  2. Campaign SMS Automation with Twilio

    Note that our customer support team cannot help you set up or troubleshoot a Twilio account or any other 3rd party software service. If you are having issues setting up your Twilio account according to the directions below, please contact the Twil...
  3. Tag Tracker

    The Tag Tracker report shows you when tags were applied to specific contact records. You can search by a specific tag or a within a date range. Click the Reports  section in the side panel Click the Tag tracker  link Click the New S...
  4. PayPal Merchant Account

    PayPal is available as a method of payment in all Keap applications. Your browser does not support HTML5 video. To enable PayPal Go to the Settings  option in the drop-down at the top right of the page Click on the Products, pa...
  5. Adding URL parameters to links to pre-fill an external web form

    Note that this article assumes you are linking to a web page that already has the ability to parse values from a query string to pre-fill a form. A primer on URL query strings You can construct links in Keap that contains data from the contact...
  6. WePay - Canada FAQs

    WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. This FAQ is an addendum to the primary WePay FAQ which can be found here . ...
  7. Legacy Landing Pages - Add a Custom Favicon to a Landing Page

    A favicon is a small icon displayed in the address bar of a web browser that represents your website branding. Typically it is a simplified version of a company logo. You can add your own custom favicon to an Infusionsoft Landing Page. You'll just ...
  8. Automatically create a task in a sequence

    The task object assigns a manual follow-up responsibility to an Keap user. The tasks are generally related to predictable events, like a welcome call after a new customer purchases or 30 day phone survey. After a task is assigned, the user is resp...
  9. How to convert legacy emails into the new builder

    We're streamlining our email-building process by consolidating various email builders into one unified tool that will eventually replace our legacy builder. The good news is that we’ll do most of the work for you! The New Email Builder ...
  10. Automation details

    Advanced Automation performance Navigate to Automations  followed by Advanced Select the desired campaign from the list to view the number of total contacts in the campaign (which includes contacts that have been removed from the campai...