-
Last Updated: 02/17/2021
in Comms Broadcasts Deliverability What is an Invalid Hard Bounce? When you try to send an email to an address that does not exist, the email provider will return an “Invalid Hard Bounce” response. This indicates the address is not deliverable and that future attempts to...
-
Last Updated: 06/15/2022
in Settings You can create custom fields for your contact and company records. Keap Lite and Pro customers can create up to 100 custom fields for contact records, while Keap Max customers can create 150 contact custom fields. All customers can also cr...
-
Last Updated: 07/27/2023
in Settings Set up a product Click on your user avatar and choose Settings Click Products and services Click Add a product or service to create a new item or click Edit on an existing item to update it Enter a product name, d...
-
Tags applied at the beginning of a sequence usually define a specific lead magnet; e.g., Video Tips Series, a segment; e.g., Home Buyer, or a relationship stage; e.g., prospect. Tags applied in the middle of a sequence usually define a period of t...
-
Last Updated: 07/27/2023
in Sales Quotes Create professional looking quotes to send directly to your contacts. Customers can easily accept your quote by clicking the ‘Accept Quote’ button, and your quotes can be quickly converted into a payable invoice with the click of the &l...
-
Note that our customer support team cannot help you set up or troubleshoot a Twilio account or any other 3rd party software service. If you are having issues setting up your Twilio account according to the directions below, please contact the Twil...
-
A favicon is a small icon displayed in the address bar of a web browser that represents your website branding. Typically it is a simplified version of a company logo. You can add your own custom favicon to an Infusionsoft Landing Page. You'll j...
-
Keap's Strategy Guide hosts advanced automations in our Marketplace. You can access the Strategy Guide here . On the Strategy Guide, select the category that best describes what you do. Then select what you would like to do with Keap. ...
-
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. This FAQ is an addendum to the primary WePay FAQ which can be found here . ...
-
Last Updated: 11/15/2022
in Contacts Overview The Contacts tab is where you manage your total list of contacts in your Keap application. You can filter your contacts and create custom lists of contacts based on commonalities in field data and tags, Click " Contacts&qu...