Campaigns

Articles

Apply or Remove a Tag in a Sequence
Tags applied at the beginning of a sequence usually define a specific lead magnet (e.g. Video Tips Series), a segment (e.g. Home Buyer), and/or a relationship stage (e.g. prospect.) Tags applied in the middle of a sequence usually define a period ...
Campaign details
When you click on the Campaigns  section in the side panel menu, you will be taken to the My Campaigns page. This page simply lists all of the campaigns you have either installed or created from scratch. Campaign details Click " Camp...
Create a Web Form
Click and drag a web form goal onto the campaign canvas.   Name the goal and click Save.  Now, double-click the goal to configure the web form.   To access all of the available fields for a form, click the Field Snippets&nb...
Download Free Campaigns
When you click on Campaigns  in the side menu, you are essentially given a choice of one of three paths. Exploring the Strategy guided that are housed in our Marketplace. This has the most content available and gives you the most choice wh...
Set Up an Email Confirmation Sequence
An email confirmation sequence is a special type of sequence that will send an email confirmation request to contacts who opt-in to a campaign. This gives you the ability to focus your marketing efforts on people that have confirmed their email addr...
Set Up Decision Diamonds
When you create a campaign, some of your business goals may have more than one possible outcome, and each outcome may take the contact down a different path. When this happens, Infusionsoft needs to evaluate the information available and...
Start a Campaign When a Tag is Applied
Tags are searchable labels that are used to segment contacts. They can be updated automatically as part of a campaign sequence or be manually updated by an Infusionsoft user. Tags can be applied to individual contact records or through a batch actio...
Automatically Apply a Note in a Sequence
The note object adds a date stamped note with standardized comments to a contact history. They are often used to mark a relationship milestone. Please note!  Each note object must be configured individually. They cannot be re-used in multiple...
How to Test Your Decision Diamonds
Infusionsoft offers a tool that allows for you to test decision diamond logic, from within the decision diamond criteria setup. Below, are instructions on using this tool, to test decision diamond logic, in order to give you full confidence that you...
Do Something automatically when a Link is Clicked
The links you add to campaign sequence emails can be selected as goal methods. They are used to engage the reader, gauge their interest level, and can be used to transition them from one campaign sequence to another. All of the email links track act...
Automatically Create a Task in a Sequence
The task object assigns a manual follow-up responsibility to an Infusionsoft user. The tasks are generally related to predictable events, like a welcome call after a new customer purchases or 30 day phone survey. After a task is assigned, the user i...
Workflow Assistant - Guided quick setup
Launch a campaign quickly and easily using your workflow assistant. Simply preview the outgoing email and approve. Setup Campaign Click " Campaigns " from left navigation    Click " Explore Campaigns " &nbs...
Do Something Automatically When a Task is Complete
Tasks that you add to a campaign sequence can be used to satisfy a task completion goal. Once all the required tasks are complete, the goal is satisfied and the campaign will continue. The task completion goal must be preceded by at least one campai...
Automatically Assign An Owner in a Sequence
The Assign an Owner process snippet allows you to assign or reassign the owner of a contact record as a step in a campaign sequence. Double-click on the campaign sequence you wish to edit or create a new campaign sequence.   Drag and dro...
Automate Something When the API is Called
API Goals in campaign builder are ways to connect your app integrations to your campaign sequences. Configure your API goal, then connect the goal to a sequence. For an example, check out how to create custom API goals when using the BigCommerce int...
How to Build a Looping Campaign
How to setup a campaign that will send and/or run an action continually. Pro tip! Click any image to view larger Create your campaign Navigate to Marketing > Campaign Builder Click on “Create my own Campaign” Name the campai...
Send an HTTP Post in a Sequence
An HTTP Post is used to send information from Infusionsoft to a web page that runs a script (e.g., ASP, PHP, Javascript.) which extracts data from the URL and processes it on your web server. Please Note!  Only standard port numbers are suppo...
Republishing Campaigns FAQ
A common question customers ask is "What happens when I make a change to an existing campaign and then re-publish it?" This article will answer specific questions that are commonly associated with re-publishing a campaign. Can I change t...
Set the Value of a Field in a Sequence
You can automatically set the value of a field in the contact record as part of campaign sequence in the campaign builder; this includes both standard and custom fields. Available Fields  The only fields that you cannot update using this proc...
Sequence Timers Overview
The Sequence is where the Automation happens. This can be as simple as sending an Email after a Web Form filled out or a complete process of creating assigning contact owners, tasks, follow up emails, and more. Timers If the timer between two c...
Campaign sequence - create order
The “create order” sequence automates the order-to-invoice process, enabling you to integrate yet another aspect of your business. You can add products, set up payment options, and preview and edit the invoice before it sends.  ...
Delay Timers
Delay timers schedule the amount of time that elapses between sequence communications and / or processes. The delay timer is very flexible giving you a great deal of control over when a communication is sent to a contact. It allows you to simulate p...
Date Timers
Date Timers allow you to schedule a marketing piece at a specific date and time or within a date/time range. Pro-Tip! You can override the default time zone with the time zone of the contact record so that your emails send at the most appropriat...
Field Timers
Field Timers allow you to schedule a marketing piece based on a date or date/time field in the contact record. There are two default date fields in every contact record: Anniversary Date and Birthday Date. You can also create your own custom date or...
Why Are Contacts Queued In My Campaign
A contact that is entered into a campaign can go through different statuses while moving through Sequences or triggering Goals. These statuses are "Active," "Queued" and "Done." Pro-tip! Click any animated gif or ...
Campaign Merge Fields
Campaign merge field s are useful time-savers when information in your campaign changes frequently. For example, if you have five emails in a campaign that all reference a constantly changing date, a campaign merge field will save you from editing a...
Smart Forms
No two businesses are alike. With a custom form, you can add fields that are specific to your business process, allowing you to capture all the essential details. Design your form with the right fields for accuracy and efficiency. How to create a...
How to Build a Campaign Part 1 - Capture Leads
We will capture prospects with a Landing Page, offering a free report titled, “ 7 Mistakes New Pool Owners Make That Cost Them Money ." In exchange for their email address, we will provide to them a free PDF document. Drag the Landing P...
How to Build a Campaign Part 2 - Nurture Prospects
Now that we have a web form goal, let's connect it to an automated sequence. Drag an Email Confirmation  onto the canvas to the right of the landing page.   Now, click and drag a Sequence to the right of the Email Confirmation...
How to Build a Campaign Part 3 - Convert Sales
Let's convert the prospect into a customer. Drag a Product purchased goal onto the campaign canvas to the right of the Sequence and give it a name   Double-click the goal and set up the purchase goal. In this example, the goal is sati...
Campaign Builder terminology
The campaign builder is a visual, drag & drop interface that allows you to build a marketing and sales process from start to finish; including emails, landing page s and more. Your business may only require a single campaign to automate your e...