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Billing Policy and Account Settings
Our Billing Policy can be found here The My Account page allows you to upgrade your existing package, add additional users and manage various billing-related activities. Click the Settings icon Click the My Account Panel ...
Business Profile
Business Details International spam law requires a physical address in your marketing email correspondence. The information you enter here will be present in the footer of your emails. After completing this information, click the Update business...
My Profile
Personalize your profile, including your email signature and login credentials by opening the menu in the top right corner of your app and clicking on your account details. Upload a profile photo Upload an image of yourself to display in yo...
Add User, Delete User, or Edit User Role
Add User and/or a Partner Go to Settings Click Users Click Add a user Type the name and email of the user or partner you'd like to add Select the user role for the new user. Below each role are details about their permiss...
User Roles
Go to Settings   Click Users Click Add a User Type the name and email of the user or partner you'd like to add. Partner emails will be validated to make sure they are a Keap Certified Partner Select whether the user is an ...
Currency Settings
Use the billing currency setting to select the currency format and symbol that your customers see. When your customer makes a payment, the currency format and symbol will match the currency they are being charged in. Navigate to " Settings &...
Manage Tags
Tags are labels that are applied to contact records, and are used primarily for marketing. Tags are one of the most powerful segmentation tools in your Keap application. Tags segment your contacts into very specific lists so that you can send more t...
HIPAA Security Controls
Introduction The HIPAA Security Controls toggle button is used to indicate to Keap that your business is regulated by HIPAA and that your Keap app contains Protected Health Information (also known as "PHI".) It should only be activated ...
API Key
Click Settings in  the drop-down menu at the top right of the page Select API  settings from the list Enter a passphrase. The passphrase is simply a password that you provide to generate your unique API Key. Click Save ....
Authorize.Net
Navigate to Settings Click " Billing settings " under " Products, Payment and Invoicing " Click the Add another Payment Processors link to enter your Authorize.Net credentials. Click the Connect  button...
Update Your Billing Information & Make a Payment on Your Account
Our Billing Policy can be found here View your transactions, print statements, update your credit card, billing address, or make a payment on your account. Navigate to Settings Click the My Account Panel Scroll down and click t...
How to configure your Billing Settings
From Billing Settings  you can configure your currency settings, setup a merchant account, and create, edit, or delete products. Navigate to Settings Once there, click " Billing Settings " Currency Settings&nb...
Add and Manage Products
Go to Settings Then Billing Settings Click " Add a product or service " to create a product Click " Edit " to make changes or delete an existing product.  ...
Gmail Sync
Gmail sync captures the email communications that occurs in Gmail into your contact record. There are two ways that you can initiate the Gmail sync feature. How it works Every correspondence you send from or receive to your Gmail account will ap...
Microsoft email sync
Which email products are supported? Exchange Online  Office 365  Hotmail.com  Live.com  MSN.com  Outlook.com  Passport.com Pro-Tip! If you are syncing a Microsoft email, your email must be hosted by Mi...