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Last Updated: 12/14/2023
in Comms Broadcasts Deliverability For the Max Classic/Ultimate editions of Keap, please refer to these articles: DKIM and DMARC What is DKIM? What is DKIM? DKIM (Domain Keys Identified Mail) is a complex email protocol that allows a sender’s identity to be authenticated by ...
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Last Updated: 08/13/2024
in Contacts Your browser does not support HTML5 video. Add contacts Click the Add button at the top-left of the page and choose Contact .
For more information for adding a contact click here
For more information regarding the "Contact Ty...
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Last Updated: 02/27/2025
in Settings
Legacy Alert! 6-12-24. We are sunsetting legacy API keys. Legacy API keys will be disabled and cease to work on Oct 31, 2024. The ability to generate new API keys will not be allowed after July 10, 2024. If you are an integrator, you will need...
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Last Updated: 02/17/2021
in Comms Broadcasts Deliverability Roadrunner and rr.com domains were disabled from being able to send email from Keap applications from January 24th 2020 In 2012 Roadrunner was bought by Time Warner Cable (TWC) and rebranded as Spectrum. In 2015 Charter Communications purchased...
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Last Updated: 02/05/2024
in Contacts Pro-tip Duplicate contact checking is based on the contact's email address and will happen automatically; contacts with the same email address will not get imported twice. Contact info is updated/replaced when importing CSVs with an exist...
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Last Updated: 07/18/2024
in Reports Email Reports
In Keap, each email address stored in the system is assigned a status that helps manage communication preferences and compliance with email marketing regulations. Keap typically assigns statuses automatically based on the actions of the email reci...
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Last Updated: 06/15/2022
in Contacts You can create custom fields for your contact and company records. Keap Lite and Pro customers can create up to 100 custom fields for contact records, while Keap Max customers can create 150 contact custom fields. All customers can also create up to...
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Last Updated: 08/01/2024
in Contacts
You can create custom fields for your contact and company records. Keap Pro customers can create up to 100 custom fields for contact and company records, while Keap Max customers can create 150 custom contact and company fields. The field type ...
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Last Updated: 09/24/2024
in Settings
For the Max Classic/Ultimate editions of Keap, please refer to this article: Email Authentication (DKIM, DMARC, and SPF) Why Domain Authentication is Required Email providers like Google and Yahoo are now mandating domain authentication to e...
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Last Updated: 07/02/2023
in Settings Tags are labels that are applied to contact records, and are used primarily for marketing. Tags are one of the most powerful segmentation tools in your Keap application. Tags segment your contacts into very specific lists so that you can send more t...