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Last Updated: 07/13/2023
in Comms Broadcasts Deliverability What is DKIM? DKIM (Domain Keys Identified Mail) is a complex email protocol that allows a sender's identity to be authenticated by the recipient to help combat email fraud. How does it work? A public key is used to create a DNS record. ...
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Last Updated: 11/15/2023
in Contacts Add contacts Click the Add button at the top-left of the page and choose Contact . For more information for adding a contact click here For more information regarding the "Contact Type" click here Follow up with custome...
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Last Updated: 03/21/2023
in Contacts
Pro-tip Duplicate contact checking is based on the contact's email address and will happen automatically; contacts with the same email address will not get imported twice. Contact info is updated/replaced when importing CSVs wi...
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Last Updated: 02/17/2021
in Comms Broadcasts Deliverability Roadrunner and rr.com domains were disabled from being able to send email from Keap applications from January 24th 2020 In 2012 Roadrunner was bought by Time Warner Cable (TWC) and rebranded as Spectrum. In 2015 Charter Communications purc...
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Last Updated: 06/15/2022
in Contacts You can create custom fields for your contact and company records. Keap Lite and Pro customers can create up to 100 custom fields for contact records, while Keap Max customers can create 150 contact custom fields. All customers can also create up to...
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Last Updated: 11/28/2023
in Contacts You can create custom fields for your contact and company records. Keap Pro customers can create up to 100 custom fields for contact records, while Keap Max customers can create 150 contact custom fields. All customers can also create up to 100 cust...
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Convert more leads by quickly and automatically responding to missed calls to your business phone number so you can look professional and responsive.
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Last Updated: 11/02/2022
in Reports Email Reports Each email address stored in Keap is assigned a status. These status are generally assigned automatically, but can also be managed manually with some limitations. You cannot double-opt in a person or single-opt in someone who has p...
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Last Updated: 07/02/2023
in Settings Tags are labels that are applied to contact records, and are used primarily for marketing. Tags are one of the most powerful segmentation tools in your Keap application. Tags segment your contacts into very specific lists so that you can send more t...
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Last Updated: 06/15/2022
in Contacts Easily export all of your contact data, including custom fields. Pro-Tip! Tags cannot be exported at this time, however Keap Pro and Keap Max users can utilize the Tag Tracker report to match exported Contact IDs with applied tags. ...