New Articles

  1. KBL Verification

    Due to new regulations established by the FCC and enforced by our SMS carrier, in order for your Keap Business Line to continue to function without any interruptions in service, if you are using a Local Number with your Keap Business Line you will b...
  2. Email usage and overages

    (Pro/Max) How to access the email usage and overage report Click on your user profile icon and go to Settings Click on My account Note the Email  card in the middle of the page If there are overage charges, click the View...
  3. June 31, 2023 | Keap

    Redirect users to a URL after submitting a form Customers can now choose to redirect their customers to a custom URL when they submit a public form. This allows them the flexibility to redirect users to their own custom thank-you pages. Learn mor...
  4. May 31, 2023 | Keap

    Lead source attribution (Max) Lead attribution can help you understand which marketing channels are most effective at generating leads, so you can focus your resources on those channels. Learn more . Charge customers with card on file (Pro/Max) ...
  5. Legacy email builders' maintenance plan

    The legacy email builders available in Pro, Max, and Max Classic were built using an older framework that is no longer being actively developed or supported by the development community.  Browser support for this framework will eventually go a...
  6. Lead Attribution

    Keap is now automatically capturing any utm_parameters you have on your links to Public Forms, Checkout Forms, and the New Landing Pages. They are being recorded on the contact record, AND you can even start searching through your contacts by utm_pa...
  7. Charge Customers with Card on File

    You now have the ability to store and use a customer's card on file for failed payments or future purchases as long as your customer has given you permission to do so. This means you no longer have to reach out and have an awkward conversations ...
  8. New email builder vs. legacy email builder

    Check out the table below to see the features included in the new builder and what’s coming soon! Features New Builder Legacy Builder Roadmap Disable the legacy email for free trial, and all new customers April...
  9. Legacy landing page builder transition (COMPLETE)

    Updates to this transition will be available here [2-1-24] TRANSITION COMPLETE [1-24-24] Third follow-up email sent. [1-10-23]  Second  follow-up email sent to customers with existing published Convrrt landing pages [12-8-23]...
  10. Email Address Mapping

    Email fields are currently not labeled the same on the contact import and send a broadcast field matching areas. This may cause confusion of you are trying to map to other email address fields. There are three email address fields in Keap: "Wo...