New Articles

  1. Legacy Email Builder Sunset Plan FAQs

    Where are my legacy emails? All legacy emails (saved as templates or previously sent) are available in My Templates tab in the new email builder. Can I search by template name and subject line? Yes, legacy emails can be searched by templat...
  2. Keap Email IP Range

    With the migration to Google Cloud Services we no longer send a static IP address; meaning, the IP Address is subject to change. You should always look up our SPF record to get the latest IP Addresses using the MXToolBox   SPF Record Lookup ...
  3. Default From Address for Email Sending

    Overview With the introduction of the default/fallback From address feature, you can now ensure that emails are always sent from an authenticated domain. This feature is particularly useful for customers who have automations set up with unauthe...
  4. Updating solutions in Solution Launchpad

    Even the most robust pre-built solutions need updates from time-to-time. Solution Launchpad makes it safe and convenient to update your items, only when you’re ready to do so. Simply login to your source application, and update your solution as...
  5. Roles and Permissions

    Creating/Adding a User Click on your avatar and choose Settings Click Users & Permissions Click Add a new user Enter the name and email of the user or partner you'd like to add. Partner emails will be validated to make ...
  6. Pipeline custom fields and layouts

    Pipeline Custom Fields & Layouts allow you to quickly add custom fields for use across multiple Pipelines, and customize the layout of fields on a per-pipeline basis. Common Use Cases Sales Pipeline - Capture complex sales details & optimize ...
  7. Popup Builder

    A Popup on a landing page can help capture visitors attention to help you generate leads, boost conversion rates, promote offers, and drive specific actions like email sign-ups or downloads. Go to Marketing Then Landing Pages Click ...
  8. Branding Center

    The Branding Center is a central place to store and manage your business logos and brand colors within your Keap app. This makes it easier than ever to update your branding across different sales and marketing assets! For Keap Partners, you c...
  9. Reply-To

    Intro The Reply-To feature in Keap’s new email builder allows you to tailor where replies from your email recipients are directed. By customizing the reply-to address, you can ensure responses go directly to the most relevant person or team, sa...
  10. New Automation Builder Overview

    The Automation builder has been refreshed, giving it a more modern look with an intentional focus on faster workflows. We also added intuitive language, flexible drag and drop options, and a clearer flow for building automations. When and Then T...