New Articles

  1. New Automation Builder Enhancements

    To turn on these new features, simply toggle “Try new automation features” on at the top of any automation canvas. The new features New automation builder enhancements elevate the way you approach building an au...
  2. My Day in Keap Ultimate

    Overview We are updating the ‘My Day’ feature in Keap Ultimate to incorporate enhancements to Appointments and Tasks, previously available in Pro and Max. The previous My Day page is still accessible from the My Day Nav. Key Changes Tasks...
  3. Thryv Text Registration and Verification

    Why Business Texting? SMS, or text messaging, is an increasingly popular channel for businesses to engage customers, thanks to its high open rate and timely nature. After all, we touch our smartphones more than 3,000 times a day.  80% of consu...
  4. Migrate to 0Auth2 from authenticateUser API

    Overview Keap is enhancing its security for processing sensitive user authentication data. This initiative involves updating your authentication configuration to use our 0Auth2 server to authenticate a user. This update will align wit...
  5. Keap Pay Tax Form FAQs

    Why do you file a 1099-K with the IRS? Payment processors, including Keap Pay, must report all credit card and ACH transactions processed in the prior tax year to the IRS. The amount reported is for gross credit card sales, not including any adju...
  6. Upgrade to Keaps New Payments API Integration Configuration

    Keap is enhancing its security for processing sensitive payment data. This initiative involves updating your payment configuration by integrating a new JavaScript Package, which updates how Keap stores Payment Methods (i.e. credit cards). This updat...
  7. 1:1 Recreation Service

    What is this service? Our 1:1 Recreation Service is a one-time, manual recreation of marketing assets that can’t be exported and imported into Keap. Don’t lose some of your greatest assets just because you’re changing systems. Let us do the heavy...
  8. Import Services Packages

    Moving from another system and don’t want to lose your historical data? Good news - our Data Team is here to help! We have multiple import packages available to suit your needs. Continue reading to see what’s included with this service, how to sub...
  9. Implementation Packages

    What is this service? Our Implementation Packages are our comprehensive service packages here to help you get onboarded as quickly as possible with your new application. We offer expert guidance along with tailored solutions to best fit your bu...
  10. Basic Import Service

    Are you moving from another system and need help importing your contacts? Good news - we’re here to help! Please continue reading to see what’s included with this service, how to submit your request and some of our most commonly asked questions. ...