New Articles

  1. Getting Started

    We are improving our Text and Voice offerings and providing this documentation to help you get started. We are currently providing SMS for the United States, Canada, United Kingdom and Australia. Due to unique marketing requirements specific to ea...
  2. Upgrade to the PayPal Vault

    Keap is updating its PayPal integration with the PayPal Vault to increase the security of your payment data.  This upgrade is part of Keap’s work to Transition to Tokenized Payment Methods .   Action Required :  To ensure uninterrupte...
  3. Watch Out for Phishing Emails, Especially Around the Holidays

    Phishing emails are designed to trick you into clicking harmful links or giving up personal info. We’ve seen a rise in phishing attempts around holidays, as scammers know you’re busy and may let your guard down. Here’s how to stay protected: How ...
  4. Solution Launchpad - Understanding Validation Messages

    Why Validation Messages? When you use Solution Launchpad, whether you are installing, exporting, or re-syncing your bundles and items you may see a validation message causing your desired action to fail. While these messages don't occur...
  5. Solution Launchpad - Understanding Compatibility Across Editions

    What is Edition Compatibility? jump to: Stand Alone Assets , Automation Builder: When's , Automation Builder: Then's The most common request we hear from partners regarding Solution Launchpad users is "I just want to know wha...
  6. Search Bar for My Templates

    Please note that this feature is not available for Keap Classic We've included a new search bar so you can more easily find your email templates under the My Templates tab. Search your email templates when sending an email broadc...
  7. Update your PayPal connection today

    If  you  connected  PayPal to  K eap   prior to December  2 019   you  could be using PayPal’s legacy integration that will no longer be supported. If this applies to you, please update your PayPal connection with in  K eap   ...
  8. HTML Block best practices for emails

    When working with HTML code blocks in email builders , there are several best practices to ensure your emails look good across all major email clients (like Outlook, Gmail, Apple Mail, etc.). Email clients are notoriously inconsistent in how they r...
  9. Request a Domain Delist from Razor2

    If your domain has been flagged by Razor2, you can submit a delist request to resolve the issue. Please follow these steps to create a support ticket with Razor2 via SourceForge. Create a SourceForge account Navigate to https://sourceforge.n...
  10. Integrate Keap and Thryv Marketing Center

    Go beyond simply collecting leads with Thryv Marketing Center, by creating automated follow-ups with Keap. By creating a Keap intake form, adding it to your Thryv Marketing Center website, then creating an automated lead nurture sequence in Keap, ...