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When you create an automation, some of your business goals may have more than one possible outcome, and each outcome may take the contact down a different path. When this happens, Keap needs to evaluate the information available and use it to choo...
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An email confirmation sequence is a special type of sequence that will send an email confirmation request to contacts who opt-in to receive marketing. This gives you the ability to focus your marketing efforts on people that have confirmed their e...
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Advanced Automation performance Navigate to Automations followed by Advanced Select the desired campaign from the list to view the number of total contacts in the campaign (which includes contacts that have been removed from the campai...
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Easy and advanced automations will now be easily accessible from one list view that you will find under “My automations” in the left side navigation. Previously, you had fewer options when it came to sorting and filtering your automations and you ...
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Forms collect information from potential customers who may visit your site, or they can be used as an entry form for you or staff to enter new contacts manually into Keap. Keap's public forms are mobile responsive, so your form looks profess...
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Last Updated: 12/09/2025
in Settings Integrations
Go beyond simply collecting leads with Thryv Marketing Center, by creating automated follow-ups with Keap. By creating a Keap intake form, adding it to your Thryv Marketing Center website, then creating an automated lead nurture sequence in Keap, ...
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Last Updated: 12/09/2025
in Settings Integrations
ScoreApp is an online quiz/assessment tool that integrates with Keap automations. Integrate your ScoreApp's scorecard marketing solutions with Keap's powerful marketing automation engine to deliver personalized results, build trust, and make sal...
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Last Updated: 12/09/2025
in Bulletin
What to know The sequence count calculation "beyond 30 days" will now only include contacts that entered into the sequence during the selected time period. This adjustment aligns the "beyond 30 day" calculations with the "current 30 days and u...
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Last Updated: 12/09/2025
in Bulletin
Why Business Texting? SMS, or text messaging, is an increasingly popular channel for businesses to engage customers, thanks to its high open rate and timely nature. After all, we touch our smartphones more than 3,000 times a day. 80% of consu...
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Last Updated: 12/09/2025
in Bulletin
Updates to this transition will be available here
[4.11.2024] Shut down the legacy email builder for free trial and net new apps
[3.11.2024] Second email to to customers
[8.30.2023] Initial email to customers
[7.10...