Updated Articles

  1. New email builder vs. legacy email builder

    Check out the table below to see the features included in the new builder and what’s coming soon! Features New Builder Legacy Builder Roadmap Disable the legacy email for free trial, and all new customers Live Now ...
  2. Legacy email builders' maintenance plan

    The legacy email builders available in Pro, Max, Ultimate, and Max Classic were built using an older framework that is no longer being actively developed or supported by the development community.  Browser support for this framework will eventual...
  3. Keap Email IP Range

    With the migration to Google Cloud Services we no longer send a static IP address; meaning, the IP Address is subject to change. You should always look up our SPF record to get the latest IP Addresses using the MXToolBox   SPF Record Lookup ...
  4. Email Bounces Explained

    Most emails bounce because of a permanent issue with the receiving email account, a temporary issue with the receiving email account, or because the email is blocked by the receiving server. When an email bounces, the recipient's server sends a ...
  5. Email Authentication (DKIM, DMARC, and SPF)

    Why Domain Authentication is Required Email providers like Google and Yahoo are now mandating domain authentication to enhance security and combat spam and phishing. By requiring authentication, these providers aim to protect their user...
  6. Watch Out for Phishing Emails, Especially Around the Holidays

    Phishing emails are designed to trick you into clicking harmful links or giving up personal info. We’ve seen a rise in phishing attempts around holidays, as scammers know you’re busy and may let your guard down. Here’s how to stay protected: How ...
  7. XMLRPC Endpoints Not Being Converted to REST v2

    As part of our XMLRPC sunset, a small number of methods will not be directly converted to REST v2. The linked spreadsheet identifies these deprecated endpoints, explains why each is not being converted (such as low usage, security concerns, or no ...
  8. Limits, Thresholds, and Overages

    Please note that the limits, thresholds and overages discussed in this article do not apply to sandbox apps As your business grows and your total contact count increases, you may find that you need to increase your contact limit or delete conta...
  9. A list of available Advanced Automation When Triggers

    There are many different When Triggers to choose from. Each When Trigger is briefly described below. Goals initiated automatically by the Contact... Form is submitted - Web forms are either hosted on your website or by Keap. When an in...
  10. Automation Templates

    You will now be able to access our twelve free proven automation templates in your app under the side navigation titled “Automation Templates” as seen below. These templates encompass the four key small business automation areas; marketing, sales,...