Updated Articles

  1. Upgrade to Keaps New Payments API Integration Configuration

    Keap is enhancing its security for processing sensitive payment data. This initiative involves updating your payment configuration by integrating a new JavaScript Package, which updates how Keap stores Payment Methods (i.e. credit cards). This upd...
  2. Keap Pay - Deposits

    Keap Pay is Keap’s very own payment solution that helps businesses streamline the payment experience for their customers, obtain clearer financial business insights and follow the entire customer journey directly within their Keap App. Plus, with...
  3. Keap Pay - Handling Chargebacks

    What is a chargeback? A chargeback occurs when a cardholder contacts their issuing bank (e.g. Capital One, American Express, Chase) and disputes a purchase made on their credit card.  Chargebacks can be initiated by the cardholder or their ban...
  4. Keap Pay - Pro/Max Edition

    Keap Pay is a fully embedded Payments Option owned and sponsored by Keap. By using Keap Pay you will always have access to the most up to date technology we have to offer as well as our world class support. You will be able to see all your payment...
  5. Keap Pay Overview

    Keap Pay is Keap’s very own payment solution that helps businesses streamline the payment experience for their customers, obtain clearer financial business insights and follow the entire customer journey directly within their Keap App. Plus, with...
  6. Keap Pay - Payments

    Keap Pay is Keap’s very own payment solution that helps businesses streamline the payment experience for their customers, obtain clearer financial business insights and follow the entire customer journey directly within their Keap App. Plus, with...
  7. Acceptable Use Policy - Quick Reference Guide

    Best Practices Email deliverability is a partnership between the email service provider and the email senders.  Help us maintain our stellar deliverability rates, so we can help you connect with your customers by following email marketing best pr...
  8. Deciphering Email Marketing Metrics: Delivery vs Open Rate

    Many articles on Email Marketing, and marketing resources from companies in the Email Marketing industry use statistics such as ‘99% Delivery Rate’ and ‘Highest Open Rates in the Industry’ but what do these really mean? This article discusses what...
  9. URIBL Greylisting

    How do links on the URIBL Greylist affect email delivery? URIBL maintains three types of lists: white, grey and black. URIBL "blacklistings" have the most impact because it is enabled by default among email administrators. "Greylistings", on the...
  10. Send Confirmation Email

    Confirming an email address is a manual process where your contact clicks a confirmation link to tell their email provider they want to receive marketing emails from you. This improves deliverability by reducing the number of unengaged contacts ...