Updated Articles

  1. Creating and managing groups

    Contact lists are a helpful and useful tool to target a segment of your contacts for communication or other action. Using specific criteria, you can filter your contacts or create a List, which will allow you to quickly take action  (i.e. "Potenti...
  2. Add or edit a contact record

    Add a new contact Click the  Plus  icon and choose Contact  from the drop-down Or, if you are currently in the Contacts section, you can click the plus button next to the filter and sort buttons Click Show more fields  at the bottom of...
  3. Contact overview

    Your browser does not support HTML5 video. Add contacts Click the Add button at the top-left of the page and choose Contact . For more information for adding a contact click here For more information regarding the "Contact ...
  4. New Automation Builder Enhancements

    To turn on these new features, simply toggle “Try new automation features” on at the top of any automation canvas. The new features New automation builder enhancements elevate the way you approach building an au...
  5. XMLRPC Endpoints Not Being Converted to REST v2

    As part of our XMLRPC sunset, a small number of methods will not be directly converted to REST v2. The linked spreadsheet identifies these deprecated endpoints, explains why each is not being converted (such as low usage, security concerns, or no lo...
  6. Keap Email IP Range

    With the migration to Google Cloud Services we no longer send a static IP address; meaning, the IP Address is subject to change. You should always look up our SPF record to get the latest IP Addresses using the MXToolBox   SPF Record Lookup ...
  7. Keap Pay - Deposits

    Keap Pay is Keap’s very own payment solution that helps businesses streamline the payment experience for their customers, obtain clearer financial business insights and follow the entire customer journey directly within their Keap App. Plus, with...
  8. Keap Pay - Payments

    Keap Pay is Keap’s very own payment solution that helps businesses streamline the payment experience for their customers, obtain clearer financial business insights and follow the entire customer journey directly within their Keap App. Plus, with...
  9. Virtual fields in forms

    Virtual Fields with Apply Tags in Public Forms is a powerful enhancement that gives you greater flexibility and control when capturing and organizing leads. You can now assign tags to individual field options within public forms, allowing for smar...
  10. Public forms

    Easily capture leads with a public form. Create your form in just a couple of minutes, then share it wherever you wish you capture contact information, such as your website, Facebook page, or Instagram account. Leads who provide their email when fil...