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Last Updated: 09/08/2025
in Comms Broadcasts Deliverability Spam is essentially unsolicited email. However, when it comes to the business of email marketing, spam is whatever an email recipient marks as spam. Every person you email is empowered to report any email to their ISP as spam. The ISP then informs us through a Feedback Loop where the spam complaint
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Last Updated: 09/08/2025
in Comms Broadcasts Deliverability
Gaining explicit permission for email marketing is not only a best practice—it’s required by Keap and most reputable email service providers. Sending marketing emails without permission damages your sender reputation, lowers deliverability, and ...
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Last Updated: 09/08/2025
in Comms Broadcasts Deliverability
Confirming an email address is a manual process where your contact clicks a confirmation link to tell their email provider they want to receive marketing emails from you. This improves deliverability by reducing the number of unengaged contacts ...
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Last Updated: 09/08/2025
in Comms Broadcasts Deliverability
Most emails bounce because of a permanent issue with the receiving email account, a temporary issue with the receiving email account, or because the email is blocked by the receiving server. When an email bounces, the recipient's server sends a ...
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Last Updated: 09/04/2025
in Comms Broadcasts Deliverability
Your contacts engage with your business in many ways—calls, texts, website visits, purchases, and more. Email is just one channel, and not everyone prefers it. That’s okay! The goal is to send marketing emails only to people who find them valuab...
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Last Updated: 08/27/2025
in Settings
The Branding Center is a central place to store and manage your business logos and brand colors within your Keap app. This makes it easier than ever to update your branding across different sales and marketing assets!
For Keap Partners, you c...
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Keap is updating its PayPal integration with the PayPal Vault to increase the security of your payment data. This upgrade is part of Keap’s work to Transition to Tokenized Payment Methods . Action Required : To ensure uninterrupte...
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Last Updated: 08/22/2025
in Marketing New Landing Pages
A Popup on a landing page can help capture visitors attention to help you generate leads, boost conversion rates, promote offers, and drive specific actions like email sign-ups or downloads. Go to Marketing Then Landing Pages Click ...
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Where are my legacy emails? All legacy emails (saved as templates or previously sent) are available in My Templates tab in the new email builder. Can I search by template name and subject line? Yes, legacy emails can be searched by templat...
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Please note that this feature is not available for Keap Classic We've included a new search bar so you can more easily find your email templates under the My Templates tab. Search your email templates when sending an email broadc...