Solution Launchpad - support for Email Templates


This document outlines what is included when an email template is installed from one app to another, using Solution Launchpad.


What’s included?

The following data is included when installing an email template:

  • Template Name
  • Design / Layout / Content


What’s NOT included?

The following data is not included when installing an email template:

  • User-specific email signatures (defaults to contact owner signature)
  • Uploads that are unused in the template
  • Subject line and Preview text


Email Template Dependencies

When configuring an email template, it’s possible to reference other items, which will also be included in your install. Supported dependencies:


Behavior Notes:

  • You can only share email templates saved under “My templates” tab. This is also where they will show up in the destination app when installed.
  • To find the My Templates tab, click on Email broadcast NEW and click on Create Content or drag the NEW email message in the Automation builder.
  • The appointment block is currently unsupported, and sharing via Solution Launchpad will fail if this is used.