Keap Payments - Verifying Customer Identify KYC


  1. If KYC needs to be entered, you will see an alert at the top of your homepage 

    Example

  2. This will also be found in the "Alerts" section of your merchant center under Settings > Alerts



KYC – Know your customer ('KYC') is the process of verifying the identity of a customer/merchant and their business. The term is also used to refer to the bank and anti-money laundering regulations which governs these activities.

  1. Click  “Update your personal information

  2. Choose business type and industry under "Account Details"


Note: For CAD merchants, State is replaced with Province and SSN is replaced with SIN

  1. Read Terms of Service and Privacy Policy and then check the box


  2. Click "Submit"

Note: The Terms of Service has important information for merchant types that are unable to process through Keap Payments. Reading this will help eliminate account closures later.