WePay, a Chase company

Articles

Who is WePay?
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. WePay is the payment technology company that Keap has partnered with for paymen...
WePay - Setup guide
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. WePay eliminates stress for small businesses needing to accept credit cards. Wi...
WePay - add/change payout
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. Setting up a new settlement option Click on " Settings " in the me...
WePay - Log in to merchant center
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. If you utilize WePay to process payments in Keap, you will have access to the W...
WePay - issuing a refund within merchant center
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. Most refunds are able to be processed via the contact's order record in yo...
WePay - updating merchant center email and password
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. Updating your WePay Merchant Center Email and Password is available in your ...
WePay - Download payment and settlement reports In merchant center
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. With WePay, you can generate and download Payments and Settlements reports, fro...
WePay - why isn't my balance fully available
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. There can be a few different reasons why an account balance isn't fully ava...
WePay - Verifying Customer Identify KYC
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. If KYC needs to be entered, you will see an alert at the top of your homepage&...
WePay - multi factor authentication for merchant center
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. Multi-Factor Authentication for the WePay merchant center allows for you to add...
WePay - why was my withdrawal cancelled or charged back?
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. If you've received an email or notification that a withdrawal was cancelled...
WePay - handling chargebacks
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. What is a chargeback? A chargeback occurs when a credit card holder contac...
WePay Merchant Error Codes
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. Occasionally, you may experience a credit card payment failure with an order. A...
WePay - why do you need my social security number?
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. WePay uses your social security number (“SSN”) as part of its ident...
WePay - will using WePay affect my taxes
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. Using WePay does not necessarily affect your taxes. WePay helps you organize yo...
WePay - FAQs
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. WePay Overview Fast setup and easy to use : Getting paid shouldn’t b...
WePay - Canada FAQs
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. This FAQ is an addendum to the primary WePay FAQ which can be found here . ...
WePay - UK FAQs
WePay closed its UK operations in August 2023. Customers will not be able to add a new WePay connection to their Keap account. There will be more information to come. This FAQ is an addendum to the primary WePay FAQ which can be found here. Wh...