Keap Mobile Business Line: Caller ID

This article applies to:

Whether you’re tracking an important lead or just want to be available for your clients, you can now see who’s calling your Business Line every time.


  • You must have Keap Business Line enabled to use this feature
  • You must enable access to contacts if you have not already
  • To enable this feature we will ask for permission to access your contacts. 
  • Providing access will come up when you navigate to the communications section of the app

To enable Caller ID:

  1. Tap the phone icon

  2. Tap OK to allow your Keap app to access your contacts.

  3. That's it!

When a call comes in that is recognized, it will show the name of the person and that the call is going to your Keap Business Line.

If a call is not recognized, it will just show the phone number